Tim Hortons locations in Toronto

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Tim Hortons

Tim Hortons is a popular café and restaurant chain that was founded in 1964 by hockey legend Tim Horton. With over 3,000 locations throughout North America, the brand serves freshly made sandwiches, baked goods and their signature always-fresh coffee. Tim Hortons prides itself on its commitment to the community through initiatives like the Tim Horton Children’s Foundation and Sustainable Coffee initiatives. Visit for breakfast, lunch or snack - it's always fresh! Contact them through their website or by phone at 1-888-601-1616 to provide feedback.

What people say

Tim Hortons is one of the most well-known coffee and donut chains in Canada, with a strong presence in Toronto. As a publisher of a review website, we took a closer look at the online reviews and comments about this brand in Toronto to see what customers think about their experience.

Firstly, it is clear that Tim Hortons has a loyal customer base in Toronto. Many reviews mention that they visit Tim Hortons regularly and enjoy their coffee and donuts. Some customers also appreciate that Tim Hortons is a Canadian brand and supports local communities.

However, there are also many negative reviews and comments about Tim Hortons in Toronto. One common complaint is about the quality of their coffee and food. Some customers say that their coffee tastes burnt or stale, while others complain that their donuts are dry and not fresh. A few customers also mentioned that the service at some Tim Hortons locations in Toronto can be slow or unfriendly.

Another issue that has been raised by many customers is the cleanliness of Tim Hortons locations in Toronto. Reviews mention dirty floors, overflowing trash bins, and unclean washrooms. This is particularly concerning during the COVID-19 pandemic when hygiene is essential.

On the positive side, many customers appreciate the convenience of Tim Hortons drive-thru service, especially during busy mornings or when they are short on time. The chain's mobile app also gets good reviews for its user-friendly interface and rewards program.

Overall, it appears that Tim Hortons has a mixed reputation amongst customers in Toronto. While many appreciate the brand's Canadian roots and convenient service, there are significant concerns around quality and cleanliness. As a review website publisher, we encourage businesses like Tim Hortons to take customer feedback seriously and make improvements where necessary to enhance customer satisfaction.